Privacy policy

This policy was prepared by Locate Real Estate Company (“the Company”) to explain how we collect, process, and protect your personal data when you use our website and related services within the Kingdom of Saudi Arabia. This policy is subject to the terms and conditions of the relevant regulations. Personal Data Protection System The regulations in force in the Kingdom and its implementing regulations, as well as E-commerce system Regarding electronic transactions with the consumer.

By accessing or using the site or providing us with your personal data, you acknowledge that you have read, understood and agree to this policy.

First: Scope of Policy and Definitions

• Personal data: Any statement that leads to the knowledge of the individual, directly or indirectly.
• Processing: Any operation performed on personal data, such as collection, recording, storage, use, disclosure, destruction…
• Data owner: The natural person to whom the personal data relates.

This policy applies to all website visitors, customers, and users of the company’s digital channels within the Kingdom.

Second: The categories of data we collect

• Data provided directly by the user: Name, mobile number, email address, city/region, and any information you include in the forms (inquiries, requests for proposals, appointment bookings).
• Data collected automatically via the website: Device identifiers, Internet Protocol (IP) address, browser type and operating system, pages visited, dates and duration of visit, as explained in the Cookie Policy.
• Data from supporting parties (if any): Providers of hosting, technical support, analytics, and text/email services, to the extent necessary to provide the service.

Third: Purposes of data use and the regulatory basis

We process your data for the following legitimate purposes:

• Responding to your requests, providing our services, and communicating about them.
• Improving the user experience and developing the website and services.
• Compliance with regulatory, accounting and commercial obligations and requirements.
• Security, protection, verification of authorized use, and prevention of fraud or misuse.

Fourth: Marketing Communication

We only send marketing emails with your consent. You can unsubscribe at any time via the unsubscribe link in the emails or by contacting us at the company email address provided below.

Fifth: Data sharing

We may disclose your data to the following parties to the extent necessary:

• Service providers who work on our behalf (hosting, support, analytics, dispatch) are subject to appropriate processing agreements and security safeguards.
• Official authorities when required by regulations, orders and instructions.

We do not sell your personal data, nor do we disclose it for purposes incompatible with those set out in this policy.

Sixth: Cross-border transfers

The default is to process data within the Kingdom. If there is a need to transfer data outside the Kingdom (for example, to an external hosting server), this will be done in accordance with the applicable regulatory controls and requirements and with the provision of appropriate security safeguards, and you will be notified when necessary.

Seventh: Data retention

We retain the data for the period necessary to achieve the purposes for which it was collected, or as required by relevant regulations, and then we delete it or anonymize its elements in a way that does not allow you to be identified.

Eighth: Information security

We employ appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or unlawful alteration of data. However, absolute security of online environments cannot be guaranteed, and therefore your use of digital channels is at your own risk.

Ninth: Cookies

Our use of cookies is subject to the terms of the Cookie Policy posted on the website, which is an integral part of this policy.

Tenth: Third-party links and services

The site may contain links to sites/services not operated by the company, and we are not responsible for the privacy practices of those sites. Please review their policies before providing them with any data.

Eleventh: Updates to this policy

We may modify or update this policy from time to time to reflect organizational, technical, or operational changes. The revised version will be effective from the date of its posting on this page, and your continued use of the site constitutes acceptance of such modifications.